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Your Trusted Partner to Maintain a Positive, Engaged and Safe Online Environment.

Industry education

What you can expect with burrow


Mitigate Risks & Safeguard Reputation with Rapid Response.


Extend Your Service Team for Exceptional Customer Support, Anytime.


Amplify Your Social Team, Dominate the Digital Landscape.

Our team combines expertise, empathy, and professionalism

Partner with a highly experienced team of Australian-based community managers offering 24/7 coverage and a human-led social media monitoring solution.

Our team combines expertise, empathy, and professionalism to deliver clear benefits and focus on what matters for your institution in the social media landscape

We understand what matters


Safeguard your institution's reputation

With our robust risk mitigation strategies and swift crisis management. Trust our experienced team of community managers to flag and address incidents promptly while preserving your image and maintaining public trust.


Trust us to create a safe and inclusive online space

Our dedicated team of community managers work diligently to address sensitive issues, moderate to community guidelines and maintain a welcoming environment.


Foster a vibrant and connected community by engaging with alumni, faculty, and partners.

We create meaningful interactions and memorable experiences through tailored engagement strategies, and data-driven tactics. 

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How we do it

We begin by understanding your institution’s unique needs and develop customised solutions that address key areas such as inclusivity, crisis management. With a focus on collaboration and communication, we work closely with your team to align our efforts with your social media policy, brand values, and overall communication strategy.

We implement robust best practice risk mitigation strategies and take a data-driven approach to ensure optimal efficacy. To foster a vibrant and connected online community, we take a human-led approach upskilling our team of community managers on moderation guidelines and engagement practices tailored to your specific needs.

Partner with Burrow to unlock the possibilities of a safe and vibrant digital community, amplify your brand’s reach, and position your institution as a leader in the education industry. With our expertise, empathy, and unwavering professionalism, we ensure your institution’s online presence thrives.

Let us be your trusted partner in nurturing and elevating your brand’s social media capabilities. Contact us today to explore how we can tailor our solutions to meet your institution’s specific needs and goals. 

Industry Edu Img

Case studies

Brands we’ve supported.